Website 12 Tribes Lake Chelan Casino

Salary Grade: $17.00 p/hr.
Reports To: Marketing Manager
FSLA Classification: Non-Exempt
Closing Date: OPEN UNTIL FILLED weekly reviews

Summary:

The part-time, seasonal Event Usher is responsible for providing superior guest service to patrons while they are attending events in our casino amphitheater.

 Essential Functions:

  • Checks/scans tickets
  • Assist with seating
  • Attends to guest questions or disputes, and resolves issues
  • Performs other duties as assigned

 Knowledge, Skills, and Abilities (Minimum Qualifications):

  • Must be at least 18 years old
  • Ability to maintain company, employee and patron information confidentiality
  • Must be able to work various days including holidays
  • Ability to communicate effectively verbally and non-verbally – e.g. body language, word choice, tone, etc.)
  • Ability to read ticket in dimly lit area
  • Must be able to obtain and maintain a non-gaming permit

 Physical Demands / Work Environment:

  • Manual and finger dexterity as required to perform daily job duties
  • Ability to frequently walk and/or stand for prolonged periods of time
  • Ability to frequently bend, squat, and/or reach
  • Ability to project voice
  • Frequently exposed to a high level of noise in the work environment
  • Frequently exposed to tobacco smoke

These requirements need to be met to represent knowledge, skill and ability to perform job functions.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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