EGD Attendant | 2 Seasonal (LCC)

HIRING: 1st May 18th and 2nd June 1st

Summary:

Responsible for the operation of the Slots/EGD department within the assigned area; performs duties in a customer service friendly, efficient and profitable manner that promotes superior staff, customer and vendor relations

Essential Functions:

• Accurately explains winning combinations (pay tables) to the patrons and verifies/processes jackpots.
• Performs paper fills (tickets) as needed on machines.
• Opens, maintains, and closes impress bank accurately.
• Corrects minor technical problems with slots machines.
• Immediately reports any suspicious behavior by either guests or employees to a manager/supervisor.
• Helps to resolve patron complaints regarding customer services issues.
• Assists newly trained employees.
• Ensures compliance with all departmental, company, gaming, state and federal laws, policies, procedures and any other applicable rules and regulations; will also enforce all required safety codes.
• In the event of machine malfunction, will repair machine and notify repair personnel if needed.
• Maintains company, employee and patron information confidentiality.
• Performs other duties and special projects as assigned.
• Variances will be penalized.

Knowledge and Abilities:

• High School Diploma or GED required
• 1 yr of successful customer service experience preferred.
• 6 months of money handling experience preferred.
• Cash handling and customer service experience preferred.
• Must be able to obtain a valid Tribal Gaming License.

• Must successfully complete Title 31, Banking Secrecy Act training.
• Ability to work variable hours, including days, evenings, weekends, holidays and possible overtime.

• May be required to obtain a Liquor Control Board permit (Class 12 or Class 13).
• May be required to obtain a Food Handlers permit.

Physical Demands:

• Manual and finger dexterity as required to perform daily job duties.
• Ability to frequently walk and/or stand for prolonged periods of time.
• Ability to frequently lift and/or move up to 30 pounds.
• Ability to frequently bend, squat and/or reach.
• Frequently works near or around electricity.
• Occasionally works near or around moving mechanical parts.
• Occasionally exposed to vibration.
• Frequently exposed to a high level of noise in the work environment.
• Frequently exposed to tobacco smoke.