12 Tribes Colville Casinos Employment

Summary:

Provides quality service to casino patrons in a professional, efficient and profitable manner, which promotes superior staff, customer and vendor relations.

Essential Functions:

• I.D. customer if they appear 30 years or younger.

• Takes and serves beverage orders after it has been inspected for accuracy.

• Suggestively sell menu items, specials and beverages at all times.

• Uses terms such as good afternoon, good evening, please, thank you, ma’am, sir, etc.

• Assists with cashiering duties.

• Stocks supplies for work area.

• Performs daily cleaning duties; keeps wait station area neat, clean and sanitized.

• Applies the first-in/first-out procedure, properly rotating new and remaining products.

• Responsible for clearing tables after each beverage is served, including replacing cocktail napkin and ashtray.

• Completes daily prep and cleaning checklist.

• Performs work duties in a professional manner.

• Neatly dressed with complete uniform and tribal gaming license on while on duty.

• Maintains company, employee and patron information confidentiality.

• Performs other duties and special projects as assigned.

• Must be able to work days, evenings, weekends, holidays, and/or special events.
   

Knowledge and Abilities:

• Must be at least 21 years old.
• High School Diploma or GED preferred.
• One year experience in the food and beverage industry required.
• Must be able to obtain and maintain a valid non-gaming permit.
• Must possess a valid Washington State Food Handler’s permit.
• Must successfully complete Title 31, Banking Secrecy Act training.
• Must possess a current Class 12 permit.
• Must successfully pass TIPS training during orientation period.
• Knowledge and ability to operate point of sales system.
• Ability to accurately calculate basic math concepts such as addition and subtraction.

Physical Demands:

• Manual and finger dexterity as required to perform daily job duties.
• Ability to frequently walk and/or stand for prolonged periods of time.
• Ability to frequently lift and/or move up to 35 pounds.
• Ability to occasionally push and/or pull up to 50 pounds.
• Ability to occasionally bend, squat and/or reach.
• Occasionally works near or around electricity.
• Occasionally works near or around mechanical moving parts
• Occasionally exposed to toxic or caustic chemicals
• Occasionally exposed to a high level of noise in the work environment.
• Occasionally exposed to tobacco smoke.
• Occasionally exposed to fumes or airborne particles.